spotdigitalforce

Blockchain & IT Solutions

Privacy Policy

Last updated: March 15, 2025

At SpotDigitalForce, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you work with us on blockchain application development projects or visit our website.

We're committed to transparency about our data practices. If you have questions about anything in this policy, please reach out to us directly.

Information We Collect

When you work with us or inquire about our services, we collect information that helps us serve you better. Here's what we typically gather:

Contact and Business Information

Your name, email address, and phone number
Company name and business details
Project requirements and technical specifications
Communication preferences and meeting notes

Technical Information

During project development, we may receive access to technical systems and data necessary for blockchain application development. This information is handled with strict confidentiality protocols.

Website Usage Data

When you visit our website, we automatically collect standard web analytics information including IP address, browser type, and pages visited. This helps us understand how people use our site and where we can make improvements.

How We Use Your Information

We use your information to provide excellent service and maintain professional relationships. Here's how we put your data to work:

Project Development: We use your technical requirements and business information to design and build blockchain applications that meet your specific needs.

Communicating about project progress and technical decisions
Providing technical support and maintenance services
Sending project updates and relevant industry information
Improving our development processes based on project feedback
Complying with legal and regulatory requirements in Vietnam

We don't use your information for marketing to third parties or selling contact lists. Your data stays focused on serving your project needs and maintaining our business relationship.

Data Sharing and Disclosure

We share your information only when necessary for project completion or legal compliance. Here's when information might be shared:

Sharing Scenario Information Shared Purpose
Third-party developers Technical specifications only Specialized development work
Hosting providers Application data for deployment Secure application hosting
Legal requirements As required by Vietnamese law Compliance obligations

All third parties who receive your information are bound by confidentiality agreements. We never sell your personal information or share it for marketing purposes outside our direct business relationship.

Your Privacy Rights

Under Vietnamese data protection laws and international privacy standards, you have several important rights regarding your personal information:

Access Your Data

You can request a copy of all personal information we have about you, including project communications and technical specifications.

Update Information

Let us know if your contact details or business information changes. We'll update our records promptly.

Delete Your Data

Request deletion of your personal information, though we may need to retain some data for legal or business purposes.

Data Portability

Get your data in a format that allows you to transfer it to another service provider if needed.

To exercise any of these rights, simply contact us using the information at the bottom of this page. We'll respond to your request within 30 days and work with you to address your privacy concerns.

Data Security and Storage

Protecting your information is a top priority, especially given the sensitive nature of blockchain development work. Here's how we keep your data secure:

Technical Safeguards

Encrypted data transmission using industry-standard protocols
Secure cloud storage with regular backups
Access controls limiting who can view your information
Regular security audits and system updates

Physical and Administrative Security

Our office in Phú Quốc maintains physical security measures for any printed materials or local storage devices. Team members sign confidentiality agreements and receive regular privacy training.

Data Retention

We keep your information only as long as needed for business purposes or legal requirements. Project communications are typically retained for three years after project completion, while technical documentation may be kept longer for maintenance purposes.

International Data Transfers

As a technology company serving clients globally, we sometimes need to transfer data outside Vietnam. This happens when:

Using cloud services hosted in other countries for better performance
Collaborating with international development teams on complex projects
Deploying your blockchain applications on global networks

When we transfer data internationally, we ensure adequate protection through contractual safeguards and by working only with service providers that meet international privacy standards.

Changes to This Policy

We review this privacy policy regularly and update it when our practices change or new regulations take effect. When we make significant changes, we'll notify existing clients directly and post the updated policy on our website.

The "last updated" date at the top of this policy shows when the most recent changes were made. We encourage you to check this page periodically, especially before starting new projects with us.

Questions About Your Privacy

If you have questions about this privacy policy or how we handle your information, we're here to help.

Email: info@spotdigitalforce.com
Phone: +84919701676
Address: 99 Đoàn Thị Điểm, Phú Quốc, Kiên Giang 95000, Vietnam

We typically respond to privacy inquiries within 2-3 business days and will work with you to address any concerns about how your personal information is handled.